What's broken · 03 / 08
The point-tool tax

Six tools, four spreadsheets, zero source of truth.

01

Sourcing in five tabs

LinkedIn Recruiter, hireEZ, Gem, SeekOut, plus a spreadsheet of past silver-medalists nobody re-engages.

02

ATS as a database, not a system

Greenhouse or Lever holds the pipeline but tells you nothing about velocity, drop-off, or recruiter load.

03

Outbound is a black box

Reply rates by recruiter, by sequence, by ICP — invisible. Coaching is anecdotal, not data-driven.

04

Cost-per-hire is rising

Vendor sprawl means $1,800-$2,400 per hire just on tooling, before agency fees. CFO is asking.

05

AI experiments fragment further

Every team adopts its own AI screening or drafting tool. Brand voice diverges. Compliance lags.

06

Reporting is rebuilt monthly

BizOps stitches CSV exports together to answer the same five questions every board meeting.